When we say we operate around the clock, we really
do. Throughout the day and night our customer service, production,
warehouse, laboratory and technical departments are all fully
manned to support our customer needs.
We recognise that we supply a 24/7 industry that needs to be
reliant on consistent product quality and support from their
primary suppliers. You can call us at 3pm or 3am and you will
receive the same high quality responsive service. Whenever you
call us you will get straight through to a real person who will
resolve your issue, not an emergency answerphone.
Customer Service
Our sales offices are located throughout the UK based within
our branch network. Our own staff are trained to the highest
standards within a strict BS EN ISO9001:2008 compliant framework.
As well as being highly knowledgeable, our staff are renowned
for building on the strong client/supplier relationship ethos
of our business. Our Customer Service team are on hand to assist
you with your product selection. They can advise on the best
delivery options available as well as informing you of our latest
special offers and promotions.
Technical Service
Our services all add real value to you so you can add value
to your customers.